Legal

Privacy Policy

This Privacy Policy explains how Urbanqorix collects, uses, stores, and protects information when you visit our website or use our automated data-intelligence tools for dollar-cost averaging. This is a general template provided for informational purposes and should be reviewed and adapted to reflect your specific data practices and applicable law before publication.

1. Who We Are

Urbanqorix ("we", "us", "our") provides software and informational tools designed to help users apply a systematic, automated approach to long-term investing. This policy applies to all personal data processed through our website and related services.

2. Information We Collect

We may collect the following categories of information:

  • Account information: name, email address, and login credentials when you register for an account.
  • Usage data: pages visited, features used, and interactions with our platform, collected automatically via standard web technologies.
  • Device and technical data: browser type, IP address, device identifiers, and operating system.
  • Communications: information you provide when contacting us for support or inquiries.
  • Preference and configuration data: settings you choose within our automated tools, such as contribution schedules or asset preferences.

We do not knowingly collect sensitive personal data, and we do not request or store bank account passwords or full payment card numbers directly on our systems.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our services
  • Personalise and improve platform functionality
  • Communicate with you about updates, support, or administrative matters
  • Monitor usage patterns to improve performance and security
  • Comply with legal obligations and enforce our terms

4. Legal Basis for Processing

Where applicable under UK and EU data protection law, we process personal data on the basis of: performance of a contract with you, our legitimate interests in operating and improving our services, your consent where required, and compliance with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, understand site usage, and support core functionality. You can control cookie behaviour through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Sharing of Information

We do not sell personal data. We may share information with:

  • Service providers who support hosting, analytics, or customer support functions, under appropriate confidentiality obligations
  • Professional advisers where necessary for compliance or legal purposes
  • Regulatory or governmental authorities where required by law
  • A successor entity in the event of a merger, acquisition, or sale of assets

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymised.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

If personal data is transferred outside the United Kingdom or European Economic Area, we take steps intended to ensure an adequate level of protection consistent with applicable data protection law.

10. Your Rights

Subject to applicable law, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict certain types of processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such external sites and encourage you to review their respective policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, please reach out via our Contact page.

This document is a general template and does not constitute legal advice. Urbanqorix recommends obtaining professional legal review to ensure compliance with applicable data protection laws in your jurisdiction.